“Excel is busy” or “Server Busy” in Crystal Xcelsius.

In November 2007 i posted an article on this error. Lot of users, including me, had a tough time resolving this issue. While browsing through one of the forums i bumped into this thread. Though of posting it and sharing. Looks like the resolution is pretty simple.
Uninstalling Business Contact Manager for Outlook 2003 caused the warning message to stop appearing. To uninstall the program do the following:
  1. Click Start menu > Settings > Control Panel, double-click Add or Remove Programs.
  2. Click Business Contact Manager for Outlook 2003 in the currently installed programs and updates list.
  3. Click Remove, and then follow the instructions on your screen.

Microsoft Article on “Remove Business Contact Manager for Outlook 2007”

  • Chuck

    Another is …using Office 2007 there is a compatibility pop-up message that opens BEHIND all the windows….

  • Kalyan Verma


    What message are you getting?

  • Deborah

    I do not have this Contact Manager installed (it’s not listed on Add/Remove Programs) and I still get this error every single time I run Xcelsius Engage. I still have versions 4.5 and 4.0 installed and I got that same error with 4.5 too (even before I installed Engage).

    I have Office 2003, not 2007 installed.

  • Junk Program

    None of this crap works. What a junk program. Did they really list instructions on how to fix this problem in Excel5? WTF?