“Office Xp application” error while installing or upgrading to Xcelsius 2008

Issue: While installing or Upgrading to Xcelsius 2008, the installation halts at the beginning with the follwing error message:

Reason: Xcelsius 2008 requires MS Office XP or higer edition to install and run. This is one of the system requirements.

Resolution: Check the MS Office version on your machine. If its Office 2002 or lower, upgrade to Office Xp or higher edition.

Although Xcelsius 4.5 worked fine with your current configuration, there is no guarantee that the same configuration works with Xcelsius 2008. The system requirements for Xcelsius 2008 is different. The major one being MS Office edition. Below table shows the system requirements for both Xcelsius 2008 and Xcelsius 4.5.

If the issue still persists. Please contact Business Objects Support. You can also search the Business Objects Board or the Diamond Community

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5 Comments

  1. Oren says:

    I’m thinking this runs deeper than that, because I have the same problem and my Office is 2007.

  2. bill says:

    Office XP=Office 2002 so this doesn’t make any sense

  3. ChrisM says:

    I used Process Mon from the MS website and tracked the installer and the registry keys it was querying.

    I added to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office a new entry

    10.0\Excel\InstallRoot

    Then a new string entry

    Name: Path
    Value: C:\Program Files (x86)\Microsoft Office\Office10\

    And that did the trick… I am running Windows 7 64bit so that is why I think I have Wow6432Node, so if you are running a 32bit version of windows the location of the keys maybe slightly different, but should work.

    1. Vitor says:

      Hi ChrisM,

      I have the same issue when I try to install on my Windows 7 pc.

      I’ve tryed to follow your post however could not find HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office. What is this?

      Thanks,

  4. Bhikhu says:

    Need Help !!!!

    I am using Xcelsius Enggaged 2008 SP3 (tral Version).

    i have made sample dashboard, already i have exported dashbord into powerpoint, but i am not able to get the preview.

    i don’t know why ?? even i have already installed Flash player 10 latest ver.

    any one help me !

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